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Mercedes-Benz First Class Protection

 First Class Protection
Premium protection for The First Class Lease®.
At Mercedes-Benz Financial Services, we want to ensure that your lease experience is simple and predictable, without the worry of any unexpected charges at lease end. With our First Class Lease Protection, we'll provide you with peace of mind from expenses that result from damage that goes beyond normal wear and use ? for a smoother lease-end process.
What is covered?
Up to $7,500 of excess wear and use charges, if you drive an average of 25,000 miles per year or less including:*
  •     Coverage up to $200 for each missing part
  •     Single incident coverage up to $2,000
First Class Wheel and Tire Protection Plans
Peace of mind at every turn.
Our First Class Wheel and Tire Protection Plans ensure a smooth ride by replacing your vehicle's wheels and tires if damaged by a covered road hazard. You may not be able to avoid every road hazard you encounter but you can avoid the resulting expense.
What is covered?
  •     All costs associated with replacement of wheels and tires due to a covered road hazard*
  •     Original equipment and any replacement wheels or tires purchased during the contract period.
  •     No limit to the number of incidents for the term of the contract Repairs completed by any authorized
  •     Mercedes-Benz dealer Wheel repair for most scrapes, scratches and other cosmetic damage (Wheel and Tire Protection Plus only)
First Class Paintless Dent Repair
We know you want your vehicle looking as good as it did the first time you got behind the wheel. With First Class Paintless Dent Repair, we'll repair any minor dents or dings that may happen to your vehicle, without affecting the original factory finish.
What is covered?
  •    Non-invasive repair of minor dents and dings
  •     Unlimited number of service visits allowed
  •     Repairs made at a location of your choice
  •    No repainting required to maintain the original factory finish
First Class Paintless Dent Repair will give you the extra assurance you need to keep your vehicle in great shape.
First Class Guaranteed Auto Protection
Protect your investment.
First Class Guaranteed Auto Protection (GAP) covers the gap between the amount your insurance company will pay and the balance owed on your vehicle if it is stolen or declared a total loss. It also reimburses you for the out-of-pocket insurance deductible up to $1,000.
First Class Interior and Exterior Protection
Keeping your Mercedes-Benz newer, longer.
First Class Interior and Exterior Protection, featuring DuPontTM products, is comprised of a protective coating that is applied to the fabric, leather and paint, which protects your vehicle against stains, marks and fading, while helping to preserve the overall appearance.
Exterior Protection includes:
  • Fabric Protector
  • Leather Protector
  • Paint Protector
In addition to fabric, leather, and paint protection, you'll get the following added benefits:
  • Five-year, new-vehicle product guarantee
  • Three-year, pre-owned vehicle product guarantee
  • No need for re-application
  • Transferable to a subsequent owner
First Class Windshield Protection
The advantages are clear.
First Class Windshield Protection ensures that your view is not hindered when damages to your windshield occur. So don't let a cracked windshield spoil your view.
What is covered?
  • All costs associated with replacement of a front windshield due to road debris
  • Original Mercedes-Benz replacement glass installed by an authorized factory technician
  • No out-of-pocket expense in the event of a claim

First Class Auto Insurance
Your Mercedes-Benz vehicle is in a class all its own.
That's why we are introducing an insurance program designed exclusively for Mercedes-Benz drivers. Offered in partnership with Liberty Mutual, Mercedes-Benz First Class Insurance provides unmatched protection, and a host of exclusive benefits.
Enjoy these exclusive advantages:
  • Original Mercedes-Benz Replacement Parts*
  • 24-Hour Emergency Roadside Assistance**
  • Towing to your nearest Mercedes-Benz Dealer or Certified Mercedes-Benz Collision Center**
  • New Car Replacement in the event your vehicle is declared a total loss?
  • 12-Month Rate Guarantee
  • Concierge Services??
Only Mercedes-Benz First Class Insurance provides you with the coverage your vehicle deserves and the peace of mind you have come to expect as a Mercedes-Benz driver.

*Certain exclusions apply. This product does not cover any excess mileage charges or may not be available in all states. This product is available at the time of vehicle lease only. Please refer to First Class Lease Protection Addendum to Motor Vehicle Lease Agreement for details and exclusions.

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Hours

  • Monday: 8:30am - 7:00pm
  • Tuesday: 8:30am - 7:00pm
  • Wednesday: 8:30am - 7:00pm
  • Thursday: 8:30am - 7:00pm
  • Friday: 8:30am - 7:00pm
  • Saturday: 9:00am - 5:00pm
  • Sunday: 10:00am - 4:00pm