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Jeff De Corte,I have used Jeff as my service rep for all my Mercedes. He is constantly on top of his game and fulfills all my needs even when I don't know ,I need them. He makes my owning a Mercedes a trouble free experience.This week I made an appointment to have 2 new tires on my car on Wednesday. Jeff De Corte my service consultant told me I needed them last time I was in for service but I didn't fix them then. By Monday my tire was going flat and I stopped by Mercedes so they could put some air in the tire for me to hold me over till Wednesday. Jeff wouldn't let me leave even though my appointment wasn't until Wednesday. I had a hole in the tire so they gave me a loaner right then and sent me home. Tuesday they had my new tires on my car.This is the level of service I get from Jeff and Mercedes dealership..
Incredible service from the min we drove in to the sales floor and service department. The place was immaculate and everyone was helpful. The customer service was definitely 5 star and the service department was helpful, knowledgeable and a pleasure to talk with. I guess that's also why I chose to keep buying and driving there cars. Highly recommend this dealership and I usually have nothing nice to say about car dealerships.
Thank you Jeff at Mercedes Benz Honolulu for your most excellent service in the heat of panic, being that I inadvertently had run over a bamboo or palm branch laying across the freeway following the flow of traffic! Surprisingly blessed to be relieved "BB" only incurred minor issues indeed! The GLK aka BB (Black Beauty) runs like a dream; a sturdy tank of a racehorse, sleek and beautifully made modern day Cinderella carriage.May God bless America and God bless you all at Mercedes Benz for making a truly beautiful champion chariot and your 5 star service, truly great car with great service!!!
(Translated by Google) It was not able to properly description, sorryWords of Angie in chargeVery surprised that hear these words in HonoluluYou can sincere and reliable(Original) ちゃんとした説明ができてなかった、ゴメン担当のアンジーの言葉ホノルルでこんな言葉を聞くなんて驚き誠実で信頼できます
I bought my first Mercedes in August 2015 and Kui Keliikipi was our salesperson. Best customer service EVER! He was so professional, knowledgeable, friendly, informative, attentive and nice. I've never had a more pleasant car buying experience. Really! The employees who handled the financing and the explanation of how the car works were also terrific. All subsequent experiences at the Mercedes dealership have been excellent. Our next car will be a Mercedes!!
Service Consultant Craig Hironaka provided exceptional personalized service. It was amazing how many tasks he can effectively manage while still remaining calm and in control. His professionalism and knowledge of his job, and his superb customer service skill reflect very highly on M-B of Honolulu.
Coming in for annual check and maintenance with some minor problems, I was greeted exceptionally quick and referred to Warren, my maintenance supervisor. Warren greeted me although he was with another customer and I had coffee and a donut and a shuttle ride to my employment. Upon inspection Warren recommended a change of spark plugs and a new tire. I was then informed of a loaner due to overnight for completion. Arriving the next day, a was in and out and on the road. A most satisfying experience for auto maintenance and repair.
Excellent service Warren and the Courtesy driver!!! Thank you...
Latest Testimonials
Jeff De Corte,I have used Jeff as my service rep for all my Mercedes. He is constantly on top of his game and fulfills all my needs even when I don't know ,I need them. He makes my owning a Mercedes a trouble free experience.This week I made an appointment to have 2 new tires on my car on Wednesday. Jeff De Corte my service consultant told me I needed them last time I was in for service but I didn't fix them then. By Monday my tire was going flat and I stopped by Mercedes so they could put some air in the tire for me to hold me over till Wednesday. Jeff wouldn't let me leave even though my appointment wasn't until Wednesday. I had a hole in the tire so they gave me a loaner right then and sent me home. Tuesday they had my new tires on my car.This is the level of service I get from Jeff and Mercedes dealership..
Incredible service from the min we drove in to the sales floor and service department. The place was immaculate and everyone was helpful. The customer service was definitely 5 star and the service department was helpful, knowledgeable and a pleasure to talk with. I guess that's also why I chose to keep buying and driving there cars. Highly recommend this dealership and I usually have nothing nice to say about car dealerships.
Thank you Jeff at Mercedes Benz Honolulu for your most excellent service in the heat of panic, being that I inadvertently had run over a bamboo or palm branch laying across the freeway following the flow of traffic! Surprisingly blessed to be relieved "BB" only incurred minor issues indeed! The GLK aka BB (Black Beauty) runs like a dream; a sturdy tank of a racehorse, sleek and beautifully made modern day Cinderella carriage.May God bless America and God bless you all at Mercedes Benz for making a truly beautiful champion chariot and your 5 star service, truly great car with great service!!!
(Translated by Google) It was not able to properly description, sorryWords of Angie in chargeVery surprised that hear these words in HonoluluYou can sincere and reliable(Original) ちゃんとした説明ができてなかった、ゴメン担当のアンジーの言葉ホノルルでこんな言葉を聞くなんて驚き誠実で信頼できます
