The distinctiveness of a Mercedes-Benz vehicle begins with the quality of its Mercedes-Benz parts and accessories. Every component is artfully designed and promises superior performance, reliability, and longevity. Aftermarket parts won’t do your Mercedes-Benz justice; they simply aren’t strong enough to accommodate its advanced engine, transmission, brake system, etc. for long periods. They also don’t offer the same level of fit of the genuine parts you can find at our Mercedes-Benz parts center, which have been fabricated to precisely fit your vehicle instead of appeal to mass-market options. That’s why we recommend nothing but OEM parts to our customers for all their services, repairs, and enhancements!
Perhaps best of all, each part in our inventory is backed by a Parts Limited Warranty, doubling the peace of mind you can only get from buying Mercedes-Benz original parts. The Mercedes-Benz Parts Limited Warranty includes the protections of:
Don’t forget to check out our parts specials as well as our Mercedes-AMG® accessories before submitting an order!
Need to change your Mercedes-Benz key battery or replace the key altogether? Only you or someone you authorize will be able to order a replacement key for your Mercedes-Benz. To provide you or your representative with a replacement key, we require proof of identity and vehicle ownership with original documents. Here’s what we need.
The current state registration for the vehicle.
A current driver’s license, identity card, or passport
The current state registration for the vehicle.
A current driver’s license, identity card, or passport.
Signed and dated authorization from the vehicle’s owner.
Activating Your Key
After we receive the appropriate documentation, we’ll need to synchronize the new key with your car. We can’t program your new key remotely, whether you live nearby in Honolulu, or further away in Pearl City or Ewa Beach. Programming a key fob requires that the vehicle be in the same vicinity as the key fob. Contact our Mercedes-Benz Parts Center with questions about Mercedes-Benz key fob replacement cost and more!
Gabrielle Perez, my Service Advisor did an exceptional job in explaining details of my car servicing requirements and ensure that I’m able to get a loaner. My car was well serviced and all that I requested was addressed.
Superior service provided for my 2009 E-350.
Management was very informative throughout the entire process from appointment to completing the service.
Waiting area was comfortable.
Came in for service of 2019 C300, Gabby did a wonderful job of getting more than just servicing. She always kept me informed of completion and when the transport was sent out. Marc Mcmurray put our paperwork together for a new lease and we drove off with a 2021 C300! We will continue to be a "valued" Mercedes Benz customer. We are so fortunate to be driving a new C300.
I love the fact that Andrew Chen w/ his expertise was humble & knowledgeable. My husband & I was only planning on looking at vehicles, we had Lexus, BMW & Mercedes-Benz in mind, we were welcome w/ kindness. Once we went for a drive w/ Andrew driving as I sat in the back seat to experience the feel of its comfortability, already I was in a Wow experience. Trust me everything about knowing and its availabilitys was Wow and many Wows to go w/ my or our experience. The moment our foot touch outside of the car, my husband had ...
I've been with Warren since 2001. Best service rep ever. Always satisfied with the overall experience.
First of all I want to give Recognition to Kennedy who checked me in. He greeted me with professionalism. I was even more impressed when he escorted me to Warrens office. I truly felt important and cared for. What a great first impression.
Warren was exceptional to my needs. He showed compassion when I told him about my sick dog. He earnestly worked on having my car ready that day rather than having it left overnight.
I must say that in this industry it is vitally important to be cared for. I myself worked for 40 years at a prestigious hotel ...
Hi. Hats off to Devin in the Service department. Very responsive to wife’s concerns and helping us.
Gabby, who helps me is exceptional. She is honestvon what service the car really needs, arranges a loaner so I have transportation as work is done.
My service coordinator (Devin Kusaka-Gatewood) is just awesome. From day one of my purchase until yesterday he has been consistently helpful in ALL my maintenance and repairs. He explains the maintenance that is required, warranty repairs if covered, and pretty much right on for the length of repairs, and helps coordinate drop off/pick up when loaner cars are not available. He is always a happy-go-lucky guy and brings a smile to my face with all that energy-related attitude. I know he is only doing his job, but in my opinion, he is going above and beyond. He has a ...
Mercedes is always a great experience. From the purchase to customer service.
Everyone is extremely dependable and always pleasant.
Great customer service and friendly staff, customer lounge and facility very clean and well maintained. Fast turnaround time and great shuttle service.
Angie was a great sales representative! She was prompt to respond to my online inquiry and was able to get me everything I needed to complete the transaction over the phone. I have yet to receive the vehicle since I live on another island, but I am so excited for it to arrive next week. This was my 1st time purchasing a vehicle sight unseen and Angie made me feel very confident in my selection. Mahalo nui Mercedes-Benz of Honolulu!
Craig Hironaka was very busy (covering for someone else who was out) but he was very diligent and handled things very well.
Marc McMurray did an exception job in helping us with our new SUV.
Excellent customer and car service, as usual. Front office and Gabby were very courteous and professional. Customer for over 10 years.
The Mercedes dealership was outstanding. Other aftermarket repair shops cannot compare to this dealerships operation.
Dwayne, Yuji, and Dean of MB Honolulu were professional and efficient. Great people to deal with.
Chris Farmer and Angie Martinez provided fantastic service and most knowledgeable about the GLE. This is the 4th Mercedes we have purchased from Chris. Always a pleasure. Mahalo piha, Mark.
Exceptional service, efficient operation, friendly atmosphere. No games here. I was in and out within an hour.
Nice lounge and excellent customer service! First time to the and was pleasantly surprised for the professionalism and friendly service received. The tire replacement was nicely done and the total experience was nice.
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