Sales: (808) 592-5600 |
Service: (808) 592-5151
Sales:
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The distinctiveness of a Mercedes-Benz vehicle begins with the quality of its Mercedes-Benz parts and accessories. Every component is artfully designed and promises superior performance, reliability, and longevity. Aftermarket parts won’t do your Mercedes-Benz justice; they simply aren’t strong enough to accommodate its advanced engine, transmission, brake system, etc. for long periods. They also don’t offer the same level of fit of the genuine parts you can find at our Mercedes-Benz parts center, which have been fabricated to precisely fit your vehicle instead of appeal to mass-market options. That’s why we recommend nothing but OEM parts to our customers for all their services, repairs, and enhancements!
Perhaps best of all, each part in our inventory is backed by a Parts Limited Warranty, doubling the peace of mind you can only get from buying Mercedes-Benz original parts. The Mercedes-Benz Parts Limited Warranty includes the protections of:
Don’t forget to check out our parts specials as well as our Mercedes-AMG® accessories before submitting an order!
Need to change your Mercedes-Benz key battery or replace the key altogether? Only you or someone you authorize will be able to order a replacement key for your Mercedes-Benz. To provide you or your representative with a replacement key, we require proof of identity and vehicle ownership with original documents. Here’s what we need.
The current state registration for the vehicle.
A current driver’s license, identity card, or passport
The current state registration for the vehicle.
A current driver’s license, identity card, or passport.
Signed and dated authorization from the vehicle’s owner.
Activating Your Key
After we receive the appropriate documentation, we’ll need to synchronize the new key with your car. We can’t program your new key remotely, whether you live nearby in Honolulu, or further away in Pearl City or Ewa Beach. Programming a key fob requires that the vehicle be in the same vicinity as the key fob. Contact our Mercedes-Benz Parts Center with questions about Mercedes-Benz key fob replacement cost and more!
Coming in for annual check and maintenance with some minor problems, I was greeted exceptionally quick and referred to Warren, my maintenance supervisor. Warren greeted me although he was with another customer and I had coffee and a donut and a shuttle ride to my employment. Upon inspection Warren recommended a change of spark plugs, under warranty, and a new tire. I was then informed of a loaner due to overnight for completion. Arriving the next day, a was in and out and on the road. A most satisfying experience for auto maintenance and repair.
Greg Rudin who deals with the Sprinter inventory was super easy to communicate with. I purchased a used Sprinter and when I originally talked to Greg he mentioned he would deal with a few issues (rear view cam was not working, covering seat tracks for second row seat I didn't want) which didn't happen before the purchase; albeit this was before we had agreed upon the price which was significantly lower than the listed price. However, after signing the papers Greg graciously offered for me to bring the vehicle by at my convenience to have the minor issues dealt with. ...
I don't usually write reviews but this one deserves one. Everyone at Mercedes-Benz Honolulu was very sweet and did everything they could to help me get the car that I wanted. Brad Thiessen went above and beyond to ensure that I got what I needed plus more. I appreciate all of you and I love love my new car. I couldn't be happier.
Go see Yuji - great service and salesmanship. I was in and out with my new car in 2 hours. They are going above and beyond to make car shopping safe for the customer and staff.
The salesmen are helpful but not pushy. The faculty is beautiful. I'll be back.
Great customer service and great vehicles! We made our purchase through Chris Farmer but everyone else was very helpful. This is our 2nd Mercedes Benz, and definitely not our last.
Our sincere Thank You to EVERYONE who helped purchase my first Mercedes. Thanks for making the year of my 50th B-day an even more special and memorable one. Will definitely shop at this location when I'm ready to trade up! Brad was a great help. Kind, knowledgeable, respectful and an overall great person. VERY easy to work with. Tries hard for the best deal possible when working with management. Thank you Brad Thiessen!
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818 Kapiolani Boulevard • Honolulu, HI 96813
Get DirectionsOpen Today! Sales: 9am-6pm
Open Today! Service & Parts: 7am-5pm
