Meet Our Service Team

Our Mercedes-Benz Service team at Mercedes-Benz of Honolulu is ready to assist with all your Mercedes-Benz Service and Parts needs. Meet the team and conveniently schedule your service appointment online today or call us at (808) 592-5151 today and we will be happy to assist you.

Management

  • Lance Kobayashi

    Lance Kobayashi

    Service Manager

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    Lance Kobayashi

    Lance Kobayashi

    Service Manager

    Hometown: Ewa Beach, Hawaii

    Interests/Hobbies: All sports activities 

    About Me: I have 20 years of experience in the automotive industry and I have been with Mercedes-Benz of Honolulu for 11 years. I like the family environment!

    Favorite Restaurant: Assaggio in Kapolei, HI 

    Service Tip: All follow factory service intervals 

    Favorite Mercedes-Benz: Mercedes-Benz G 63 AMG® and Mercedes-Benz AMG® GLC 63

Service Advisors

  • Craig Hironaka

    Craig Hironaka

    Service Advisor

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    Craig Hironaka

    Craig Hironaka

    Service Advisor

    Hometown: Honolulu, HI

    Interests/Hobbies: Golfing, watching sports and watching Hallmark movies

    About Me: I have 41 years of experience in the automotive industry. I joined the Mercedes-Benz of Honolulu team 17 years and 2 months ago and the best part of my position is seeing our guests happy. I always work to accommodate our guests needs and meet their expectations. I would also like to add how working for Fletcher Jones Automotive Group has been a great and rewarding experience. 

    Favorite Restaurant: Hy’s Steak House in Honolulu, HI

    Favorite Mercedes-Benz: Mercedes-Benz E-Class

  • Devin Kusaka-Gatewood

    Devin Kusaka-Gatewood

    Service Advisor

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    Devin Kusaka-Gatewood

    Devin Kusaka-Gatewood

    Service Advisor

    Hometown: Mililani, HI

    Interests/Hobbies: Fishing, aquariums, cruising, & pretty much anything outdoors

    About Me: I started my career in the automotive industry five years ago right here at Mercedes-Benz of Honolulu. We are ohana. 

    Favorite Restaurant: Fresh Catch Kaneohe

    Service Tip: When in doubt, have us check it out!

  • Gabrielle Perez

    Gabrielle Perez

    Service Advisor

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    Gabrielle Perez

    Gabrielle Perez

    Service Advisor

    Hometown: Honolulu, HI

    Interests/Hobbies: Shopping, going to the beach, hiking and cooking 

    About Me: I have been part of the automotive industry for 7 years and a part of the Mercedes-Benz of Honolulu team for 2 years. The best part of my position is working with my colleagues and boss!

    Favorite Restaurant: Cinnamon’s Restaurant in Kailua, HI

    Favorite Mercedes-Benz: Mercedes-Benz GLC 300

  • Jeff De Corte

    Jeff De Corte

    Service Advisor

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    Jeff De Corte

    Jeff De Corte

    Service Advisor

    Hometown: Honolulu, HI

    Interests/Hobbies: Working out at the gym and keeping a positive attitude 

    About Me: I have 40 years of experience in the automotive industry and have spent half of that time (20 years) at Mercedes-Benz of Honolulu. The best part of my position is helping our guests. 

    Favorite Restaurant: Assaggio in Kapolei, HI

  • Jessica Chun

    Jessica Chun

    Service Advisor

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    Jessica Chun

    Jessica Chun

    Service Advisor

    Hometown: Honolulu, CA

    Interests/Hobbies: Spending time with my family and loved ones (and of course, my furbaby).

    About Me: I’ve spent 3 of my 6 years in the automotive industry at Mercedes-Benz of Honolulu. 

    Favorite Restaurant: Sikdorak (Waimalu location). Who doesn’t love ayce yakiniku?

  • Warren Ishii

    Warren Ishii

    Service Advisor

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    Warren Ishii

    Warren Ishii

    Service Advisor

    Hometown: Honolulu, HI

    Interests/Hobbies: Golfing, traveling, cooking and photography

    About Me: I have 50 years of experience in the automotive industry and I have been part of the Mercedes-Benz of Honolulu team for 26 years. I enjoy working with people! I   play golf every weekend at Mid-Pacific Country Club and I attended high school in Camp Zama, Japan. 

    Favorite Restaurant: Yaya’s Steak and Chop House

    Service Tip: ROTATE tires regularly *(if rotatable) as it allows tires to last longer

    Favorite Mercedes-Benz: Mercedes-Benz GLC-Class