Our Mercedes-Benz Service team at Mercedes-Benz of Honolulu is ready to assist with all your Mercedes-Benz Service and Parts needs. Meet the team and conveniently schedule your service appointment online today or call us at (808) 592-5151 today and we will be happy to assist you.
Management
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Lance Kobayashi
Service Manager
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Lance Kobayashi
Service Manager
Hometown: Ewa Beach, Hawaii
Interests/Hobbies: All sports activities
About Me: I have 20 years of experience in the automotive industry and I have been with Mercedes-Benz of Honolulu for 11 years. I like the family environment!
Favorite Restaurant: Assaggio in Kapolei, HI
Service Tip: All follow factory service intervals
Favorite Mercedes-Benz: Mercedes-Benz G 63 AMG® and Mercedes-Benz AMG® GLC 63
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Service Advisors
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Craig Hironaka
Service Advisor
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Craig Hironaka
Service Advisor
Hometown: Honolulu, HI
Interests/Hobbies: Golfing, watching sports and watching Hallmark movies
About Me: I have 41 years of experience in the automotive industry. I joined the Mercedes-Benz of Honolulu team 17 years and 2 months ago and the best part of my position is seeing our guests happy. I always work to accommodate our guests needs and meet their expectations. I would also like to add how working for Fletcher Jones Automotive Group has been a great and rewarding experience.
Favorite Restaurant: Hy’s Steak House in Honolulu, HI
Favorite Mercedes-Benz: Mercedes-Benz E-Class
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Devin Kusaka-Gatewood
Service Advisor
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Devin Kusaka-Gatewood
Service Advisor
Hometown: Mililani, HI
Interests/Hobbies: Fishing, aquariums, cruising, & pretty much anything outdoors
About Me: I started my career in the automotive industry five years ago right here at Mercedes-Benz of Honolulu. We are ohana.
Favorite Restaurant: Fresh Catch Kaneohe
Service Tip: When in doubt, have us check it out!
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Gabrielle Perez
Service Advisor
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Gabrielle Perez
Service Advisor
Hometown: Honolulu, HI
Interests/Hobbies: Shopping, going to the beach, hiking and cooking
About Me: I have been part of the automotive industry for 7 years and a part of the Mercedes-Benz of Honolulu team for 2 years. The best part of my position is working with my colleagues and boss!
Favorite Restaurant: Cinnamon’s Restaurant in Kailua, HI
Favorite Mercedes-Benz: Mercedes-Benz GLC 300
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Jeff De Corte
Service Advisor
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Jeff De Corte
Service Advisor
Hometown: Honolulu, HI
Interests/Hobbies: Working out at the gym and keeping a positive attitude
About Me: I have 40 years of experience in the automotive industry and have spent half of that time (20 years) at Mercedes-Benz of Honolulu. The best part of my position is helping our guests.
Favorite Restaurant: Assaggio in Kapolei, HI
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Warren Ishii
Service Advisor
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Warren Ishii
Service Advisor
Hometown: Honolulu, HI
Interests/Hobbies: Golfing, traveling, cooking and photography
About Me: I have 50 years of experience in the automotive industry and I have been part of the Mercedes-Benz of Honolulu team for 26 years. I enjoy working with people! I play golf every weekend at Mid-Pacific Country Club and I attended high school in Camp Zama, Japan.
Favorite Restaurant: Yaya’s Steak and Chop House
Service Tip: ROTATE tires regularly *(if rotatable) as it allows tires to last longer
Favorite Mercedes-Benz: Mercedes-Benz GLC-Class
