During this time, we are providing options such as No Contact Service Drop-Of, Online Payments and A/C Vent Disinfectant for the servicing of your Mercedes-Benz with convenience and minimal contact.
Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.
For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask while at Mercedes-Benz of Honolulu.
A representative is available to assist you by phone at (808) 592-5151, chat or text.
Trust your tire care to our Master Certified technicians, who will get to work on your vehicle, cutting out regular ordering and shipping procedures found elsewhere.
Your Mercedes-Benz is designed with specific tire requirements, which are available with any Mercedes Original or Mercedes Original Extended tires.
You will receive your complete invoice directly to your phone or email outlining your repair orders. You may then complete payment through our secure site prior to your arrival to expedite a seamless contactless checkout.
Save $50 on Wheel Alignment with the purchase of 1 or more tires!
Take advantage of this amazing offer now!
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Mercedes-Benz of Honolulu. Mercedes-Benz vehicles only. Excludes Sprinter, AMG®, SLS, SLR, Maybach, DISTRONIC® and DISTRONIC PLUS® equipped vehicles as some models higher. Additional charge for caster and camber bolts. Cannot be combined with any other offer or applied to past services. Bolt kits and labor to install if required are not included. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details.
Save $50 on Wheel Alignment with the purchase of 1 or more tires!
Take advantage of this amazing offer now!
Receive your Complimentary Tire Inspection & Reset of Tire Pressures.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Mercedes-Benz of Honolulu. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details.
Receive your Complimentary Tire Inspection & Reset of Tire Pressures.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
At Mercedes-Benz of Honolulu, we offer a wide range of tire maintenance service to help preserve your tire treads. Whether you need your tires balanced or your wheels aligned, we’ve got you covered. Here are some of the tire and wheel service options you can expect when you choose an Authorized Mercedes-Benz dealer:
Every tire we sell comes with road hazard protection & roadside assistance. All eligible tires purchased at Mercedes-Benz of Honolulu include 24-month road hazard coverage.
We carry a full line of Mercedes-Benz Authorized Tires with COMPLIMENTARY 24-Month Road Hazard Protection! For additional coverage, you can add First Class Wheel and Tire Protection Plus.
Tires are an essential component of your Mercedes-Benz driving experience, and can be a stylish accessory. They provide the four points of contact between your vehicle and the road, and affect acceleration, braking, cornering and the overall safety of your vehicle. At Mercedes-Benz of Honolulu, you can be confident that the correct tires at the right size will be used on your vehicle. We offer you high-quality tires – approved by Mercedes-Benz – designed for each model’s suspension and performance capability.
While other tire shops may (or may not) offer the same brands and basic types of tires, Mercedes-Benz of Honolulu knows Mercedes-Benz vehicles and their tire requirements better than anyone else. A common misconception is that tires are more expensive at a dealership. The truth is that Mercedes-Benz of Honolulu offers competitive pricing on national brand tires, specifically designed for your Mercedes-Benz vehicle. We carry all OEM tires such as Bridgestone, Continental, Dunlop, Goodyear, Michelin, and Pirelli.
One visit to our Honolulu service center and the Fletcher Jones service difference becomes clear.
Complimentary Mercedes-Benz Loaner Vehicle
Saturday Service Hours
Guest Lounge
After Hours Vehicle Service Drop Off
Complimentary Hi-Speed WiFi
Communicate via text, email or phone w/ your service advisor
Professional and personable. A nice place with nice people, not pushy or condescending, just straightforward and willing to help.
Had the parts I needed
Hello,Thanks for leaving us such a wonderful 5-stars review regarding your most recent experience with us! Please feel free to reach out to us if there's anything else we could be of further assistance to you now or in the future.All the Best,Your Friends and Family at Mercedes-Benz of Honolulu
Hi Merlyne,Thanks for leaving us such a wonderful 5-stars review regarding your most recent experience with us! Please let our team of experts know if there's anything else we could be of further assistance to you now or in the future.Best Wishes,Your Friends and Family at Mercedes-Benz of Honolulu
Coming in for annual check and maintenance with some minor problems, I was greeted exceptionally quick and referred to Warren, my maintenance supervisor. Warren greeted me although he was with another customer and I had coffee and a donut and a shuttle ride to my employment. Upon inspection Warren recommended a change of spark plugs, under warranty, and a new tire. I was then informed of a loaner due to overnight for completion. Arriving the next day, a was in and out and on the road. A most satisfying experience for auto maintenance and repair.
Coming in for annual check and maintenance with some minor problems, I was greeted exceptionally quick and referred to Warren, my maintenance supervisor. Warren greeted me although he was with another customer and I had coffee and a donut and a shuttle ride to my employment. Upon inspection Warren recommended a change of spark plugs, under warranty, and a new tire. I was then informed of a loaner due to overnight for completion. Arriving the next day, a was in and out and on the road. A most satisfying experience for auto maintenance and repair.
Greg Rudin who deals with the Sprinter inventory was super easy to communicate with. I purchased a used Sprinter and when I originally talked to Greg he mentioned he would deal with a few issues (rear view cam was not working, covering seat tracks for second row seat I didn't want) which didn't happen before the purchase; albeit this was before we had agreed upon the price which was significantly lower than the listed price. However, after signing the papers Greg graciously offered for me to bring the vehicle by at my convenience to have the minor issues dealt with. ...
Greg Rudin who deals with the Sprinter inventory was super easy to communicate with. I purchased a used Sprinter and when I originally talked to Greg he mentioned he would deal with a few issues (rear view cam was not working, covering seat tracks for second row seat I didn't want) which didn't happen before the purchase; albeit this was before we had agreed upon the price which was significantly lower than the listed price. However, after signing the papers Greg graciously offered for me to bring the vehicle by at my convenience to have the minor issues dealt with. ...
Aloha Phyllis,We are honored to receive your raving review and appreciate you complementing Brad and our team on their level of service! The team at Mercedes-Benz of Honolulu is driven to ensure every new vehicle purchase is exciting and memorable and appreciate the opportunity to work with you during your vehicle search. Congratulations on your purchase!Mahalo,Your Friends and Family at Mercedes-Benz of Honolulu
Hi Gavin,It's of great pleasure seeing that your most recent visit with us is deserving of your 5-stars rating! Allow us to continue providing you with amazing service for many years to come!All the Best,Your Friends and Family at Mercedes-Benz of Honolulu
Hello,Thank you for allowing us the opportunity to earn your business! Our team of associates are looking forward to welcoming you again in the future.Take Care,Your Friends and Family at Mercedes-Benz of Honolulu
I don't usually write reviews but this one deserves one. Everyone at Mercedes-Benz Honolulu was very sweet and did everything they could to help me get the car that I wanted. Brad Thiessen went above and beyond to ensure that I got what I needed plus more. I appreciate all of you and I love love my new car. I couldn't be happier.
Go see Yuji - great service and salesmanship. I was in and out with my new car in 2 hours. They are going above and beyond to make car shopping safe for the customer and staff.
Hi Tony,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Mercedes-Benz of Honolulu
Hello Gayle,The team at Mercedes-Benz of Honolulu appreciates your business and feedback. It is our goal to deliver a 5 star experience to all of our guests. Please feel welcome to contact me If I may be of any assistance.Regards,Kimberlee CamargoReputation and Brand Loyalty ManagerKim.camargo@fletcherjones.com
Hello Rich,Thank you for allowing us the opportunity to serve you. The team at Mercedes-Benz of Honolulu would like an opportunity to speak with you about your recent visit in greater detail. Please contact me at Kim.camargo@fletcherjones.comKind Regards,Kimberlee CamargoReputation and Brand Loyalty Manager
Go see Yuji - great service and salesmanship. I was in and out with my new car in 2 hours. They are going above and beyond to make car shopping safe for the customer and staff.
Hello,Thanks for leaving us such a wonderful 5-star review! Our team of associates are grateful for your business and look forward to serving you for many years to come!Take Care,Your Friends and Family at Mercedes-Benz of Honolulu
Hello,Thank you for taking the time to share your 5-star rating! Please let us know if we can be of any further assistance to you now or in the future.Take Care,Your Friends and Family at Mercedes-Benz of Honolulu
Aloha Erin,Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars.Mahalo,Your Friends and Family at Mercedes-Benz of Honolulu
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Routine tire maintenance will help ensure that your vehicle retains its superior safety and performance.
Schedule Service
If your vehicle is “pulling” one way or the other as you drive, your suspension may be out of alignment, which can adversely impact tire wear and performance.
Schedule Service
Regular rotation of your vehicle’s tires help prevent uneven wear, improper handling, reduced fuel efficiency and shortened tire life.
Schedule Service
As tires wear, they can become out of balance causing vehicle vibration and accelerated tire wear.
Schedule Service
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818 Kapiolani Boulevard • Honolulu, HI 96813
Get DirectionsSales: Closed
Service & Parts: Closed
